Privacy Policy

Scope of This Policy

This policy applies to information we process through dctechsolutionsllc.com and in the course of providing professional services. It does not apply to third-party websites or platforms we may link to, nor to data we process solely on behalf of a client under a separate written agreement, where the client is the controller of that data and their own privacy terms govern.

Where we act as a service provider or data processor for a client engagement, we handle that client's data strictly according to the instructions and contractual terms defined in the applicable statement of work or data processing agreement.

Information We Collect

We collect information directly from you, automatically through your use of our website, and occasionally from third parties such as referral partners. The categories of information we may collect include:

• Contact and identity details you submit through forms, such as your name, email address, phone number, company name, and role
• Project and inquiry details, including the goals, systems, and requirements you describe to us
• Communications you send us, including emails, messages, and meeting notes
• Technical and usage data such as IP address, browser type, device information, referring pages, and pages visited
• Cookie and analytics data collected as described in our Cookie Policy

How We Use Information

We use the information we collect for legitimate business purposes, to fulfill our contractual obligations, and to comply with applicable law. Specifically, we use information to:

• Respond to inquiries, provide quotes, and scope potential engagements
• Deliver, maintain, and support the services defined in your engagement
• Operate, secure, and improve our website and offerings
• Communicate about projects, schedules, invoices, and service updates
• Detect, prevent, and address technical issues, fraud, or security incidents
• Meet legal, regulatory, tax, and contractual requirements

Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following: your consent; the performance of a contract with you; our legitimate interests in operating and growing our business in a manner that does not override your rights; and compliance with our legal obligations.

How We Share Information

We do not sell your personal information. We share information only as necessary and with appropriate safeguards in place. We may disclose information to:

• Trusted service providers and subprocessors who support our operations, such as hosting, email, analytics, and payment processing
• Professional advisors, including accountants, auditors, and legal counsel, where reasonably necessary
• Authorities or third parties when required by law, regulation, legal process, or to protect our rights, safety, or property
• A successor entity in connection with a merger, acquisition, or sale of assets, subject to this policy

Data Security

We apply reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. Our practices include access controls and least-privilege permissions, encryption in transit, monitoring and logging, secure development practices, and routine backups.

No method of transmission or storage is completely secure. While we work diligently to protect your information using security-aware engineering practices, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including to provide our services, maintain business records, resolve disputes, and comply with legal and contractual obligations. When information is no longer required, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing, and the right to object to certain uses. You may also opt out of non-essential communications at any time.

To exercise any of these rights, contact us at info@dctechsolutionsllc.com. We will respond within the timeframe required by applicable law and may need to verify your identity before fulfilling your request.

Children's Privacy

Our website and services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the date above and, where appropriate, provide additional notice.

Contact Us

If you have questions or requests regarding this Privacy Policy or our handling of your information, contact DC TECH SOLUTIONS LLC at info@dctechsolutionsllc.com, by phone at (616) 795-0279, or by mail at 6043 Belmont Court, Grand Blanc, MI 48439.